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Northern Health is committed to supporting and responding to practitioner questions as the credentialing and privileging (C&P) system, i.e. CACTUS Software is implemented across BC.
Core privileges are defined by the residency training objectives and are the foundational activities that are preformed within a discipline that are assigned collectively (if provided by a facility) to Medical Staff. These activities are performed by the majority of practitioners.
Non-core privileges are those outside the normal activities of a discipline and require additional training, credentials or demonstration of skill.
Through AppCentral, the online application component, practitioners will have the ability to update their information. This will only be available during application/reappointment times. Eventually, the IProfile module will be available where practitioners can review their information. They will not be able to make changes directly through iProfile, however, an email can be forwarded to the Medical Staff Appointment Office indicating changes.
The NH Business Coordinator will be the initial contact person for practitioners for issues, and if the issues are IT related, it will be forwarded to the NH Technical Coordinator to resolve. NH Business Coordinator: Telephone 250-645-6073 or via email at NHAppointment@northernhealth.ca
Example: When a practitioner completes training, can this certification be uploaded and shared to all HAs?
Practitioners, who are Locums as with any other category, are identified by HA and by facility. Any provider who is existing in another HA and now applies at NH will have their provincially shared information, if current within 1 year, prepopulate their application forms. If a practitioner changes any of the provincially shared information on an application, this will update for all HA’s they are affiliated to. For example, new certification needs only to be submitted once if current.
Other examples of documents/information that will be shared is:
Practitioners will not have to resend any documentation to have it uploaded into the system at this time. When reappointment applications are issued to practitioners, they will have the opportunity to review the documents in the database. If documents are old or expired, they will then need to send in current information.
The Rural Locum Program is not part of this Provincial initiative at this time. Their current application requirements will remain the same.
Referral processes are not part of this Provincial initiative. The iDirectory module will provide a list of practitioners and their contact information throughout Northern Health and may assist in locating other specialists for referral purposes.
BC Health Authorities are working collaboratively to implement a new practitioner credentialing and privileging online system, a centralized source of information, called CACTUS. The (C&P) project is one of several initiatives underway across the province to address the recommendations of the 2011 Cochrane Report.
The CACTUS system will standardize credentialing and privileging processes across all BC Health Authorities for physicians, dentists, midwives and nurse practitioners.
For more information on the C&P project, please visit the resource center on the British Columbia Medical Quality Initiative website
The provincial privileging dictionaries contain the practice objectives, standards and discipline-specific privileges for all medical staff applying to or holding privileges in BC Health Authorities.
The dictionaries support the improvement and standardization of provincial privileging processes and enhance patient safety through defined practice parameters. The dictionaries outline the core privileges within each discipline and the non-core privileges which require additional training.
The Credentialing and Privileging office is responsible for the overall administrative management of practitioners (Physicians, Dentists, and Midwives) applying for medical staff membership or to renew their membership with Northern Health. This includes the credentialing and privileging of practitioners for facilities and programs across the north in accordance with the Northern Health Medical Staff Bylaws and Medical Staff Rules.
Practitioners submit their appointment and reappointment applications to Northern Health through AppCentral, an online system. Please refer to the AppCentral manual for more information.
Practitioners can contact the Credentialing and Privileging Office at the address below. There is also a dedicated email for appointments:
Credentialing and Privileging
600 – 299 Victoria Street
Prince George, BC V2L 5B8
Northern Health Medical Staff Bylaws:
The Northern Health Medical Staff Bylaws describe the relationship and responsibilities between the Northern Health Board and the medical staff organization and its members. The Bylaws are regulated by the Hospital Act and the Health Authorities Act and are approved by the Minister of Health.
Visit the British Columbia BC Laws website to read the Hospital Act and Regulations. This act is current to November 13, 2013.
Northern Health Medical Staff Rules:
The Northern Health Medical Staff Rules are mandated by the Bylaws and serve to ensure Medical Staff structure and practices are reflective of the organization and meet expected standards of care. Rules apply equally to all members of the Medical Staff and are approved by the Northern Health Board.
Medical Staff Complaints, Discipline and Appeal Process Toolkit: The Medical Staff Complaints, Discipline and Appeal Process Toolkit outlines the different steps, requirements and decision-makers involved in the complaints, disciplines and appeal processes.
All practitioners (Physicians, Dentists, and Midwives) must complete an annual reappointment to renew their membership with Northern Health (NH).
NH will be using AppCentral for the upcoming reappointment cycle. Timelines to roll-out the new CACTUS system will result in the following changes being made to reappointment cycle:
The 2016/2018 reappointment will be sent out to practitioners in February 2016. A reappointment information package was mailed out in December 2015 with instructions on how to complete the online reappointment.
Practitioners will receive 3 emails:
The reappointment details and AppCentral link will be sent to the email addresses practitioners provided the NH Credentialing Office at the time of their most recent reappointment or application.
Annual meetings for Active and Provisional medical Staff member will be held in early 2016 with physician leaders. Practitioner will be contacted to arrange a meeting time.
600 – 299 Victoria Street
Prince George, BC V2L 5B8