Practice Support Coaching | Physicians

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Practice Support Coaching

Practice Support Coaching

The General Practice Service Committee (GPSC) launched a Practice Support Program (PSP) in BC to provide support and training to physicians and their staff to improve clinical and practice management and to support the enhanced delivery of patient care.

The PSP provides training and support through Practice Coaching and various other training and quality improvement tools and resources. Coaches meet with physicians and their staff to identify and implement changes related to office and/or clinical practice and provide on-going support to sustain any improvements that result.

Coaches work with Physicians to:

  • Support sites with Electronic Medical Record (EMR) optimization, processes and functionality to assist physicians and Inter-professional teams with meaningful improvements by understanding and improving their patient panels (e.g. education in updating patient charts to active status, standard data entry and coding standards, and setting up patient recalls and care plans).
  • Provide 'at the elbow' support through In Practice Coaching by assessing readiness and supporting engagement in quality improvement, including coordinating regular time/space for reflection and context assessment in the clinic or department
  • Determine office needs related to workflow and/or clinical practice and help implement action plans to enhance current office processes
  • Facilitate the use of evidence, tools, and various resources to support quality improvement through the PSP Learning Modules and Small Group Learning Sessions
  • Support the education of staff to use patient self-management techniques
  • Support in-practice group medical visit implementation.
  • Collaborate with the Division of Family Practice and their activities.
  • Support and facilitate physicians and their teams in establishing the Primary Care Home model and Team Based Care.
  • Broker knowledge about external resources and tools.

Practice Coaches receive Quality Improvement training which is tailored for physician practice in BC through The Dartmouth Institute for Health Policy and Clinical PracticeInstitute for Healthcare Improvement (IHI) Open School or Northern Health’s Intermediate Quality Improvement (+ Green Belt) Training.

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Your Coaches

Practice Coach Lead:

Liana Doherty
Liana.Doherty@northernhealth.ca
1-778-349-4734

Community Coach Contact Information
Burns Lake Dale Finch 250-692-2470
Chetwynd/Tumbler Ridge Ana Rupar Peasgood TBD
Dawson Creek/Fort Nelson Charleigh Rudy 250-782-8501
Fort St. James Vacant TBD
Fort St. John Jodi Busche 250-785-6677
Fraser Lake Tara Murphy  250-699-6225
Hazelton Julia Sundell 250-842-5211 Ext.138
Kitimat/Stewart Danielle Richey 250-632-8398
Mackenzie Robbin Worthington 250-997-8515
Masset Denise Cerqueira-Pages 250-626-4702
Prince George Karen Gill
Tammy Bristowe 
Laura Parmar
250-561-0125
Prince Rupert Michelle Pele 250-622-6285
Queen Charlotte City Ellen Foster 250-559-4922
Quesnel Margie Wiebe 
Christine McCann
250-983-6816
250-985-5869
Smithers/Houston Ed Boonstra 250-847-6539
Terrace Tamara Stephens 250-631-4602
Valemount Kim Nordli 250-566-4916
Vanderhoof Heather Goretzky 250-567-6155
McBride Judith Shawara 250-569-2251 Ext 2021
NW, NE and NI Regional EMR
Coach
Jody Johanson 250-219-1667
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