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Dragon speech recognition

Northern Health provides access to Dragon Medical One (DMO) voice recognition solution to all medical staff working with Northern Health. 

DMO is a cloud based software that provides clinical speech recognition for acute, community and primary care services, instantly transcribing voice recorded notes into clinical documents.

Medical staff can use DMO to complete dictated clinical documentation in electronic medical records (EMRs) like Cerner, MOIS, and private medical office systems.

Benefits of using Northern Health’s DMO include:

  • Improved patient care: Dictation and editing in one step, eliminating the need to wait for transcription. Documentation is immediately available for patient care.
  • Portable convenience: Having a cloud-based, single voice profile that can be used across EMRs, taking your personalized vocabularies and templates with you wherever you document in Northern Health and in your office.
  • Built in productivity tools can decrease documentation time: Use commands to insert auto-texts for frequently used text, insert templates, access specialty dictionaries, favourites, and functional processes such as turning the microphone on and off.
  • Short training time: DMO achieves high accuracy from the start, with a cloud-based profile that is auto-established at first use.
  • Cost savings: DMO is available to physicians at no charge for hospital and community-based care, as well as private office dictations.
  • Improved workflow for community-based dictations: Direct entry into CMOIS or other community applications eliminates the need to copy/paste transcribed documents, greatly improving document turnaround time and reducing manual workload for community support staff.
Getting started

DMO access and training

Northern Health physicians, residents,  and nurse practitioners are issued a DMO account as part of the onboarding process. Access will be granted upon completion of the required training. Please check your NH email for a training invitation or contact the Service desk for assistance.

Existing physicians and nurse practitioners can request access to DMO by submitting a request for a DMO account and training through the Service desk. Access to DMO will granted upon completion of training.

DMO training is available for both CMOIS and PowerChart. Additional support for PowerChart documentation and navigation can be arranged by contacting the PowerChart Training team.

Refer to the Contacts tab for further details.

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Resources

NH resources

To view Northern Health resources, you must log in using your NH username and password.

Nuance resources

In-app optimization training for Dragon Medical One

In addition to NH training, you can access in-app optimization training directly through the Dragon Medical One app.

  • How to access training

    • Open Dragon Medical One and say "open training" to access the learning platform.
    • Explore three tabs: Getting Started, Boost Your Skills, and Learning Library.
    • Find all materials from the Nuance Infohub under the Learning Library.

  • Get optimization training anytime

    • Simply say "open training" while using Dragon Medical One to access a variety of learning materials, including tutorial videos, on-demand webinars, and quick reference guides.
    • Regularly check the Learning Library for new eLearning micromodules and videos.

Nuance Infohub

For providers who do not have access to DMO, and for additional educational and training opportunities, check out the Dragon Medical One Infohub.

  • Stay updated and informed

    • Register for on-demand webinars and no-cost small group training sessions.
    • Sign up for the DMO Timesaver Bulletin quarterly newsletter for the latest updates, tips, and upcoming webinars.
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Contacts

Service desk:

  • New account requests and requests for training
  • Password reset or sign in
  • General technical support

Phone: 1-888-558-4357

PowerChart training team:

  • Help with DMO usage in PowerChart
  • General PowerChart training

Email: powercharttraining@northernhealth.ca

Quality assurance team:

  • General document support
  • Support in correcting a report
  • Can’t find a self-authored document in PowerChart
  • General DMO questions
  • Printed pocket guides and fast tips pamphlet

Phone: 1-844-565-5950
Email: rtspendingteam@northernhealth.ca

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