Orientation and education

Orientation manual for new NH medical staff

Northern Health Medical Affairs has developed a manual to serve as a quick reference guide for new NH medical staff to answer common questions, provide key contact information, and provide an overview of the key aspects of working in a Northern Health facility. This manual is also meant to guide orientation sessions with medical staff and their respective medical administration leads.

To receive a copy of the onboarding package, contact the medical staff recruiter for your area, or email physicians@northernhealth.ca

Do you have additional questions? For general onboarding inquiries you can email onboarding@northernhealth.ca

NH co-leadership report

The NH co-leadership report provides a detailed compilation of work to advance co-leadership between Northern Health medical and administrative leadership to advance the partnerships needed to achieve NH's mission of providing exceptional health services to northerners. Delivering integrated, accessible, and high quality services is contingent on a diverse group of people working together to achieve a common goal. For leaders within health care organizations, it is increasingly important to align priorities and quality of patient care initiatives.

NH staff rules and bylaws

• Northern Health medical staff rules and bylaws

Helpful links

• We have created a document of helpful links for medical staff. See the medical staff links document for the most recent version.

For more information, please contact your local Medical Director

• Advanced Medical Affairs Support: Dr. Becky Temple (Becky.Temple@northernhealth.ca)
• Northern Interior Health Service Delivery Area: Dr. Tony Preston (Tony.Preston@northernhealth.ca)
• Northwest Health Service Delivery Area: Dr. Jaco Fourie (Jaco.Fourie@northernhealth.ca)
• Prince George: Dr. Firas Mansour (Firas.Mansour@northernhealth.ca)
• Lakes/Omineca: Dr. Shannon Douglas (Shannon.Douglas@northernhealth.ca)
• South Peace: Dr. Magda DuPlessis (Magda.duPlessis@northernhealth.ca)
• North Peace: Dr David Courtney (David.Courtney@northernhealth.ca)

The goal is to provide high-level, standardized overviews of different processes and timelines relating to medical staff leaders’ roles and responsibilities. Face-to-face workshops will also be provided.

• Medical leadership report: Clarifying shared and core functions of medical leadership roles
• Leadership and quality improvement education suggestions

Addressing patient safety events

• Addressing patient safety events summary education for co-leaders
• Patient safety events workshop for co-leaders
• Patient safety & learning system – Self-learning modules

Addressing workplace practice and conduct

• Northern Health medical staff complaints, discipline and appeal toolkit
• Northern Health complaints regarding the conduct or professional practice of members of NH medical staff
• Northern Health respectful workplace policy
• Resources for physicians in the complaints discipline process
• Canadian Medical Professional Association
  • Hospital complaints: Understanding the process and reducing anxiety
  • Resolving conflict between health care providers
• Recommended educational resources for medical staff who have received a complaint
• Co-leadership training modules for addressing workplace conduct
  • Series B summary booklet
  • Series B training booklet
• College of Physicians and Surgeons of BC standards and guidelines
• BC College of Nurses and Midwives standards
• Physician reporting process: Physical and psychological workplace incidents in Northern Health

For more information, please contact your local Medical Director

• Advanced Medical Affairs: Dr. Becky Temple (Becky.Temple@northernhealth.ca)
• Northern Interior Rural Health Service Delivery Area: Dr. Tony Preston (Tony.Preston@northernhealth.ca)
• Northwest Health Service Delivery Area: Dr. Jaco Fourie (Jaco.Fourie@northernhealth.ca)
• Prince George: Dr. Firas Mansour (Firas.Mansour@northernhealth.ca)
• Lakes/Omineca: Dr. Shannon Douglas (Shannon.Douglas@northernhealth.ca)
• South Peace: Dr. Magda DuPlessis (Magda.duPlessis@northernhealth.ca)
• North Peace: Dr David Courtney (David.Courtney@northernhealth.ca)

Note: This tab is a work in progress. More information coming soon.

• Cultural safety and humility training, resources, and support: Starter menu
• Northern Health Medical Advisory Committee cultural safety framework: Action plan
• Northern Health Medical Advisory Committee (NHMAC) cultural safety implementation

NHMAC terms of reference

• Northern Heath Medical Advisory Committee terms of reference

NHMAC Chair

Dr. Helene Smith
Email: Helene.Smith@northernhealth.ca

Executive Assistant and Admin Support for NHMAC

Marina Willimont
Phone: 250-645-8537
Email: Marina.Willimont@northernhealth.ca

Members

• To incorporate additional medical leads as appropriate
• Advocate members will attend the face to face NHMAC meetings